Frequently Asked Questions
Q1
Do you provide OEM/ODM services for all your products?
Yes. We offer full OEM/ODM for our cosmetic brush sets, covering design, material selection and production to match your brand needs.
Q2
Can you customize the packaging of the products?
Sure. We support custom packaging for brush sets, like logo printing, color selection and gift box design, to boost your product’s appeal.
Q3
What after-sales support do you provide if there are quality issues with the products?
We’re responsible for quality. Contact us within 7 days of receiving defective brush sets (e.g., loose heads), and we’ll arrange return, replacement or refund.
Q4
What is the Minimum Order Quantity (MOQ) for the makeup brush set?
Our minimum order quantity is 3 sets, allowing retail or test orders with small MOQ to fit your needs.
Q5
Are the brush and handle materials customizable?
Yes. The standard configuration features high-quality Goat Hair for the brush and Wood for the handle, both of which are customizable upon request.
Q6
What color options are available for these makeup brush sets?
The standard product color is Brown. However, we accept custom colors to fit your brand identity.