Q1
Do you provide OEM/ODM services for all your products?
Yes. We offer full OEM/ODM for our cosmetic brush sets, covering design, material selection and production to match your brand needs.
Q2
Can you customize the packaging of the products?
Sure. We support custom packaging for brush sets, like logo printing, color selection and gift box design, to boost your product’s appeal.
Q3
What after-sales support do you provide if there are quality issues with the products?
We’re responsible for quality. Contact us within 7 days of receiving defective brush sets (e.g., loose heads), and we’ll arrange return, replacement or refund.
Q4
What is the minimum order quantity (MOQ) for the makeup brush set?
The MOQ for our 13 Pcs Makeup Brush Set is 3 sets. We also support small orders with low MOQ requirements to help you get started.
Q5
Are the brush and handle materials customizable?
Yes. The standard configuration includes Synthetic Fibre for the brush and Wood for the handle, both of which can be customized according to your specifications.
Q6
What options are customizable for the product color?
The standard color is Pink, but it is fully customizable to meet your brand identity or client preferences.