It is used for color cosmetic industry mixing: like raw material of powder cake, blush, eyeshadow and so on.
01
Warranty
1 year warranty offers free spare parts except in cases of incorrect operation.
02
Training
Free training for your staff in our workshop, or our engineers can visit your site for installation, commissioning, and operations training.
03
Life-Long Service
Life-long technical assistance. Spare parts provided at cost price after the warranty period. Prompt support via email, phone, or video.
04
Certificates
We provide related verification and compliance certificates to clients upon request.
QHow many years of experience do you have for cosmetic industry machinery?
We have 15 years of experience in designing and producing specialized cosmetic manufacturing machinery.
QDo you accept third-party inspections?
Yes, we fully welcome and accept inspections conducted by authorized third-party organizations.
QCould you provide certificates that we request? Such as CE, TUV, and 3C?
Yes, we provide necessary and requested certifications based on customer and regional regulatory requirements.
QHow do we run the equipment properly and normally after receiving it?
We provide detailed operation manuals with the machine. Additionally, tutorial videos can be shared for steps learning. The machinery is designed to be highly user-friendly.
QWhat support do you provide if a machine malfunction occurs?
If any issue happens, please provide pictures or video. We will troubleshoot and send you a solution within 24 hours. Technical support can be arranged via email, phone, or video call.
QCan I get the machines safely after payment?
We cooperate with efficient and experienced logistics services to ensure your equipment is delivered timely and safely. We also support standard CIF terms to minimize buying risk.
Exio Beauty
